Mad Viking Returns Policy
Mad Viking Beard Co guarantees its products against defects in materials and workmanship. If you feel that you have a defective product, immediately alert Mad Viking Beard Co customer service and then send it back to: MAD VIKING LLC | PO BOX 141| HADLEY, PA | 16130
After the product is examined, if it is determined to be defective, we will replace the product at our expense. Your satisfaction is our top priority. If you are unsatisfied with your purchase, we are happy to refund or exchange your product depending on the condition of the product. Returns and exchanges are only accepted within 14 days of the purchase date and are only available for unopened and unused product. If the seal is broken, we cannot accept a return or exchange. On apparel we will accept returns on unworn and unwashed items if the sizing is wrong or if there is a defect in the said item. For return authorization contact Amanda at [email protected] or call 724-977-3144 phone hours are M-F 9:00am – 5:00pm eastern standard time. We’re not perfect. Sometimes we make mistakes. If we ship you the wrong item, contact customer service right away at [email protected]. We’ll send you the correct item. We pride ourselves on customer service and work diligently to provide everyone with the most unique user experience as possible. Thank You!