Refund policy

Every Mad Viking order is backed by our Lifetime, No-Hassle Satisfaction Guarantee.

We want you to love your purchase and find real utility and function in our products. If a product doesn’t work for you, contact us within 30 days for a full refund or exchange. After 30 days, eligible returns may be exchanged or issued store credit.

Before sending your order back, please email shop@madvikingbeard.com with “Return” or “Exchange” in the subject line. A customer service representative will help you through the process.

Mail returns to:

Mad Viking Beard
107 Reagans Ridge Dr.
Pulaski, PA 16143

You may also call us at 724-971-0771.

Phone hours: Monday–Friday, 10 a.m.–5 p.m. est.
After-hours messages are delivered directly to our email.